Privacy policy

This Privacy Policy explains how Adskom India Private Limited collects, uses, shares and protects personal data when you visit or use the PlatFARM website, and the rights you have over that data. It is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.

1. Interpretation and definitions

Interpretation

Words with an initial capital letter have the meanings set out below. These definitions apply whether the words appear in the singular or plural. Headings are for convenience only and do not affect the meaning of this policy. The words "including" and "such as" are illustrative and do not limit the words before them.

Definitions

• "Company", "we", "us" or "our" means Adskom India Private Limited (CIN U74999DL2016FTC303819), 216, SSG Majesty Mall, Road No. 43, Guru Harikishan Marg, Pitampura, New Delhi 110034, India, which owns and operates the PlatFARM brand and Website. For the purposes of the Digital Personal Data Protection Act, 2023, the Company is the Data Fiduciary.
• "Website" means the PlatFARM website accessible at platfarm.in, including all its pages and sub-domains.
• "You" or "Data Principal" means the individual whose Personal Data is processed, or the organisation on whose behalf that individual accesses the Website.
• "Personal Data" means any data about an individual who is identifiable by or in relation to that data.
• "Processing" means any operation performed on Personal Data, wholly or partly by automated means, including collection, recording, storage, use, sharing, disclosure, restriction, erasure or destruction.
• "Data Processor" means any person or organisation that processes Personal Data on behalf of the Company.
• "Consent" means your free, specific, informed, unconditional and unambiguous agreement, given by a clear affirmative action, to the processing of your Personal Data for a stated purpose.
• "Usage Data" means technical data collected automatically when you use the Website, such as IP address, browser type and version, device type, pages visited and the date and time of the visit.
• "Cookies" means small files placed on your device by a website, which store information about your browsing.
• "Third-party Service" means a service provided by another company that the Website uses or links to.
• "Board" means the Data Protection Board of India established under the Digital Personal Data Protection Act, 2023.

2. Scope

This policy covers Personal Data collected through the Website and through enquiries you send us by email. It does not cover the audience intelligence and activation services described on the Website, which are governed by separate written agreements with our clients and partners.

3. Personal Data we collect

Information you give us

When you fill in our contact form or email us, we collect your name, work email address, company name, job role (if provided), the audience you are interested in reaching and the contents of your message.

Information collected automatically

When you visit the Website, our hosting and content-delivery providers automatically record Usage Data in server logs to deliver the pages securely and protect the Website against misuse. The Website loads fonts from Google Fonts, which receives your IP address and browser information when you visit.

Cookies and analytics

The Website may use Cookies and similar technologies, such as pixels and local storage, together with analytics tools from trusted third parties (for example, Google Analytics), to understand how visitors use the Website and to improve it. These tools may collect Usage Data such as pages viewed, time spent on the Website, referring website, approximate location, and device and browser information. Analytics data is used in aggregated form and is not used to identify you personally.

The types of Cookies we may use are:

• Strictly necessary Cookies, which are needed for the Website to work securely, such as those set by our hosting provider for security and performance.
• Analytics and performance Cookies, which help us understand how visitors use the Website, such as which pages are most visited.
• Functional Cookies, which remember choices you make, such as your preferences, to give you a better experience.

You can block or delete Cookies through your browser settings. If you block Cookies, some parts of the Website may not work as intended. You can also opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. Where required by law, we will ask for your consent before placing non-essential Cookies.

Sensitive data

We do not ask for, and you should not send us, sensitive personal data such as passwords, financial information, health information or government identity numbers through the Website.

4. How and why we use Personal Data

• To respond to your enquiry and discuss how we might work together, based on your Consent when you submit the form or email us.
• To operate, secure and improve the Website, including preventing fraud, abuse and security incidents, as a legitimate use permitted by law.
• To understand how the Website is used, through Cookies and analytics, so we can improve its content and performance.
• To meet legal obligations, such as responding to lawful requests from government authorities or courts.

We do not sell your Personal Data. We do not use Personal Data submitted through the Website, or analytics data about your visit, to build advertising audiences or profiles.

5. Sharing and disclosure

We share Personal Data only as needed for the purposes above, with:

• Data Processors that provide services to us, such as website hosting and content delivery, analytics, email and form-handling services. They act on our instructions and are bound to keep the data confidential and secure.
• Group companies and professional advisers, such as auditors and legal counsel, where necessary and under confidentiality obligations.
• Government authorities, regulators or courts, where we are required to do so by law.
• A successor in the event of a merger, acquisition or sale of all or part of our business, subject to this policy.

6. How long we keep Personal Data

We keep enquiry data for up to 24 months after our last contact with you, unless we enter into a business relationship, in which case the relevant agreement applies. Server log data is kept for a limited period, usually no longer than 90 days, unless needed to investigate a security incident. Analytics data is kept for up to 14 months. We delete or anonymise Personal Data once it is no longer needed, or earlier if you withdraw consent, unless the law requires us to keep it.

7. How we protect Personal Data

We use reasonable security practices and procedures, including encrypted connections (HTTPS), access controls and trusted service providers, to protect Personal Data against unauthorised access, alteration, disclosure or loss. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security. If a personal data breach occurs, we will notify affected individuals and the Board as required by law.

8. Your rights

Subject to applicable law, you have the right to:

• obtain a summary of the Personal Data we hold about you and how we process it;
• ask us to correct, complete or update inaccurate or incomplete Personal Data;
• ask us to erase Personal Data that is no longer needed for the purpose it was collected;
• withdraw your Consent at any time, as easily as you gave it. Withdrawal does not affect processing carried out before it;
• nominate another person to exercise your rights in the event of your death or incapacity; and
• have your grievances addressed by our Grievance Officer, and if you are not satisfied, complain to the Board.

To exercise any of these rights, write to info@adskom.co. We may need to verify your identity before acting on your request. We aim to respond within 30 days.

9. Children

The Website is intended for business users and is not directed at anyone under 18. We do not knowingly collect Personal Data from children. If you believe a child has sent us Personal Data, please contact us and we will delete it.

10. Third-party links

The Website may link to third-party websites. We are not responsible for their content or privacy practices, and we encourage you to read their privacy policies.

11. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new "Last updated" date. Where changes are significant, we will take reasonable steps to bring them to your attention.

12. Grievance Officer and contact

If you have any questions, concerns or complaints about this policy or how we handle your Personal Data, please contact our Grievance Officer. We will acknowledge your complaint within 24 hours and aim to resolve it within 15 days.

Grievance Officer
Adskom India Private Limited, 216, SSG Majesty Mall, Road No. 43, Guru Harikishan Marg, Pitampura, New Delhi 110034, India
Email: info@adskom.co

This policy is governed by the laws of India, and the courts at New Delhi, Delhi have exclusive jurisdiction, as set out in our Terms of use.